Refund policy

Return and Refund Policy of Night Out Fashion Store (NOFS)

At NOFS, we strive to provide excellent service and a pleasant shopping experience for all our customers. Our return and refund policy is designed to ensure maximum customer satisfaction under specific conditions. Please carefully review the following guidelines regarding returns and refunds.

100% Return Guarantee on New Products

We offer a full return guarantee on all new products, except for promotional items. Sale items are excluded from this guarantee.

No Refunds on Sale Items

Products purchased during a sale are not eligible for refunds. These purchases are final and cannot be returned or exchanged, even in cases of incorrect sizing.

Return Shipping Costs

Customers are responsible for covering the shipping costs of returns. NOFS does not reimburse return shipping fees and is not liable for any costs incurred during the return process. Please refer to our general terms and conditions for full details.

Return Notification Deadline

Returns must be reported within 30 days of receiving the item. After this period, returns will not be accepted. Please ensure you adhere to this timeframe to qualify for a return.

Exchanges on Sale Products

Sale items cannot be exchanged, even if the size is incorrect. Please make sure to select the correct size before completing your purchase.

100% Guarantee on Defective Items

We offer a full guarantee on all defective products. If an item has manufacturing defects, it can be returned for a full refund or exchanged, depending on your preference.

Return Process

To initiate a return, please email us at info@nightoutfashionstore.com. Once your return request is approved, you will receive detailed instructions on how to complete the return process.

Mandatory Return Form Requirement

Returns without a completed return form cannot be processed. Please ensure that you include this form with your return to facilitate proper handling.

Conclusion

NOFS is committed to ensuring customer satisfaction. By adhering to our return and refund policy, we guarantee that all returns are processed fairly and efficiently. For any questions or concerns, please contact our customer service at info@nightoutfashionstore.com.